Softnrich (“we,” “our,” “us”) operates the website softnrich.com (the “Website”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Website and services. Your privacy is important to us, and we are committed to safeguarding your personal data.
1. Information We Collect
We may collect the following types of information from you:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
b) Payment Information
We do not store payment information. All payment details are processed securely through our payment gateway partners.
c) Non-Personal Information
- IP address
- Browser type
- Operating system
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process orders and deliver products.
- Respond to customer inquiries and provide support.
- Improve our Website and services.
- Send updates, promotions, and offers (only if you opt-in).
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties for:
- Payment processing.
- Order delivery and logistics.
- Compliance with legal obligations.
4. Cookies and Tracking
Our Website uses cookies to improve user experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of the Website.
5. Data Security
We implement industry-standard measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of promotional communications.
7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this page regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: softnrichleather@gmail.com
Phone: 0331 9700236
Address: Kasur, Punjab, Pakistan